Subscribe To Our Newsletter

Your Name:
Your Email Address:
 
Glacier Travel

Frequently Asked Questions

If you're unable to find the answer to your question in our F.A.Q. please do not hesitate to Contact Us.

How do I get access to money along the trip?

The best way to access your money on the road is through ATM's (it's best to have a Visa symbol on the front of your ATM card). They are by far the best way to get local cash. ATM's are readily accessible in pretty much any country, airport and/or major area of tourism. Credit cards (again Visa is best) are a great way to pay as well, but as a general rule they are less accepted in 2nd and 3rd world countries.

Having USD cash is the easiest and in some areas it is the local preference. This is particularly true in Africa and some Asian countries. USD cash (in smaller denominations) is the most accepted currency in the world, but is nearly unrecoverable if lost, so the use of traveler's checks is an additional option.

Although less desirable to locals than hard USD currency, traveler's checks add a layer of safety if lost. A combination of both USD and USD based traveler's checks, along with an ATM and credit cards, is a good recommendation for most places.


Do I need Visas, if so how can I get them?

It is VERY important that you check the visa requirements for countries that you wish to visit as early as possible. Requirements for visas can vary significantly depending on the country you come from and the country that you are visiting and can, in some cases, take upwards of a month to obtain. Most visas can be obtained on entry, but some countries require you to obtain a visa before hand in your home country.

While you may be able to use the services of a visa processing service, if you are up to the task it cab be just as easy to do it yourself.  It is best to check the destination country's embassy or consulate website for their requirements. Embassy/consulates can typically be found in your nearest major city or capital. Their websites can often be found using a typical search engine.

Below is a good place to start for Visa research. Please be sure that you have the latest information and any/all appropriate visas before you depart on your adventure, as obtaining any and all required Visas are solely your responsibility.   Please also visit Visa Connection service at www.ivpsc.com/links.php .


CANADA: Canadian Consular Affairs Bureau
USA:  US Bureau of Consular Affairs 
UK: UK Foreign & Commonwealth Office
Australia: Australian Department of Foreign Affairs and Trade
New Zealand: New Zealand Ministry of Foreign Affairs and Trade


Do I need a Passport?

Yes, in most cases you will need a passport if you are traveling outside of your country. In addition, it is required by most countries that, at the time of entry, travelers have at least six (6) months remaining on their passport before expiration to be allowed entry into the country. Therefore to minimize any potential issues we require that the passport expiration date of all our clients be at least 6 months after the last day of your vacation. Obtaining or renewing passports, as well as compliance with this requirement and all associated passport rules and costs, is the sole responsibility of the adventurer. Please contact the passport office of your home country for more details.  Canadians can check Passport information at http://www.ppt.gc.ca/


What vaccinations do I need for my adventure?

It is highly advisable that you visit with your doctor to determine if you are physically and mentally capable of participating in the type of trip you plan on going on before purchasing. You should also discuss with your doctor if any vaccinations or medications (i.e. malaria tablets, etc.) are needed or recommended. It is your responsibility to ensure that any and all vaccinations or medications that are required are obtained before departure and that you acquire and carry a recognized certificate for proof of inoculation where required.


Do I need Travel Insurance?

Yes, travel insurance is a very important investment in your travel budget. We handle all types of insurance so please contact us to get your quote.

When purchasing insurance, you should ensure that there are no exclusion clauses limiting protection for the type of activities in your trip, especially such things as high altitude trekking, whitewater rafting, skydiving, SCUBA diving, bungy jumping, horseback riding, canyoning, repelling, surfing, mountain biking, kayaking, etc.

NOTE: It is advisable to purchase the travel insurance as early as possible and to ensure pre-existing conditions are covered appropriately, but do NOT purchase before you receive a written or e-mail confirmation of guaranteed departure from Glacier Travel.


What happens if I need to cancel my trip?

Almost every Travel Supplier has cancellation penalties should you have to cancel your vacation. As well, each Cruise or Tour company's cancellation penalties are different and you should be aware of this important aspect of your trip. Should something happen and you need to cancel, please call our office immediately in order that we can advise you of procedures that need to be followed.

One of the many reasons why we require travel insurance is that "things happen". There are a variety of reasons why you may have to cancel your trip and your travel insurance should offer you protection and peace of mind.